That carpet cleaning service may look great at first glance with the fantastic deals, professional-looking technicians, and cheap prices, but it is first and foremost a business that is out to make some profit. Cheap prices may lead to poor quality and the professional-looking technicians may not have a clue what they are up to. So, how do you separate the bad from the good when you’re in the process of choosing a top-quality carpet cleaning service? Live video reviews of customers that just got their carpets cleaned can assist you with measuring a company’s service quality.
Here are a few questions to ask a carpet cleaning service before engaging them;
Do You Give an Assurance of Your Services in Writing?
It’s important that there’s a written agreement of a carpet cleaning company’s services. This will ensure that fulfill their promises. You wouldn’t want a situation where they’d have to cut any corners when they have to clean your office or home.
Do You Provide Written Estimates?
A majority of carpet cleaning services will provide you with a free estimate or quotation on a job. Don’t engage any company that can’t provide this. It’s important that you know precisely your financial outlay before the start of a job to prevent any unexpected future costs.
What are the methods that you’re going to use in cleaning the carpet?
It is important that you know the carpet-cleaning method that they’re going to use before you allow them to start their work. Some use a steam cleaner which is considered to the most effective cleaning methods according to carpet manufacturers.
You should also know the cleaning products that they’re going to use in this method. The last thing that you wanted to deal with is a ruined carpet after investing both your time and money in looking for the best carpet cleaning services.
Is your company insured?
As much as possible, you should only hire bonded and insured companies. In that way, should they accidentally mix chemicals the wrong way that resulted in a ruined carpet, you are protected by the insurance. Do not settle for a verbal promise that they are indeed bonded and insured. Make sure that they are going to provide a proof of insurance to give you peace of mind. These are some of the concerns most homeowners are afraid to be upfront with the carpet cleaner when in fact it’s one of the most important factors to consider.
How long am I going to dry my carpet?
After cleaning, some carpet cleaners recommend their clients to let the carpet dry for at least 24 hours before using it again. The fiber type of the carpet and humidity plays a big part in complete dryness. If you need to use the carpet as soon as possible, you can speed up the drying process by simply opening your windows, using fans, or turning up your heater if it’s during the winter.
For your convenience, some of the carpet cleaners will also provide booties. Drying up your carpet doesn’t necessarily mean that you need to leave your home. Just make sure that you’re going to keep your pets off the carpet while it’s being cleaned and especially while it’s being dried.
Do you have any guarantee?
Narrow down your options to companies that provide guarantees to their customers. Some carpet cleaners offer a 30day guarantee if you have complaints or they missed a spot on your carpet that needs to be thoroughly cleaned.
You should be upfront regarding the guarantee before you get them starting their work so that you can call them if the results are not satisfying. However, take note that the guarantee only works for carpet cleaning only, not any spills that you have made after they have already cleaned it. Also, the longer the guarantee, the better it would be.
These are the essential questions that you need to include in your interview with the potential carpet cleaning services that you’d like to hire. In that way, you can rest assured a great experience with them and ensure that your carpet will be cleaned thoroughly the way you wanted it to be. Carpet cleaning services aren’t cheap. Hence you need to make the most out of it by hiring the best carpet cleaning services in town.